# Internet

### In order of importance

1. Try internet on another device first (make sure airplane mode is enabled and wifi is connected)
2. unplug modem and nbn box for 1 minute
3. Turn off nbn box, connect computer directly to nbn box (BYPASSING MODEM) and wait 10 minutes
4. check [nbn outage](https://www.nbnco.com.au/support/network-status) or ISP outage map